If you are experiencing difficulty accessing or setting up your account, be sure that you are attempting to log into the correct User Area - Insurance Company, Claim Service, Adjuster, Service Operator or Guest.
Existing Users: If you have already setup an AFC User Account, you must be sure to use the exact login user name and password chosen during initial account setup or last account edit, being careful to observe the use of capital letters, if any. If you have forgotten your password, a retrieval function is provided by Clicking Here.
New (first time) Users: You must be sure to use the exact access code supplied to you. Depending on the user type, this code should be provided for you by your supervisor, or by your AFC account representative.
If you are experiencing difficulty accessing or setting up your account, contact our support team for assistance. Thanks.